Terms and Conditions


Privacy Policy/Security

For detailed information on Parklane RV Mattresses privacy policies please review the following page: Privacy Policy

Account Registration

Why register for an account? Make your online shopping faster and easier. Registration will be the only time you'll have to enter your shipping and billing information. All information will be securely stored with us for your future use. Using your name and password you'll have access to your account online at any time to add, delete or change your information.

Payment Methods

Parklane RV Mattresses accepts most major credit cards: Visa, MasterCard, American Express and Discover. We also accept PayPal. We guarantee that every transaction you make with Parklane RV Mattresses will be 100% secure using out 128-Bit encrypted servers.

For orders placed via snail mail we will accept checks or money orders, however a 10 day hold will be placed on the order pending confirmation of payment.

We do not accept C.O.D. orders.

Shipping Policy

For detailed information on Parklane RV Mattresses shipping policies please review the following page: Shipping Policy


Returns/Exchanges

For detailed information on Parklane RV Mattresses returns/exchanges policies please review the following page: Returns/Exchanges

Warranty

Mattresses and mattress accessories are covered by a LIMITED WARRANTY against defects in materials or workmanship. The warranty period for each product is listed on each product information page. This warranty extends only to the original purchaser.

Normal use of mattresses will result in body impressions. This is not a structural defect covered by this warranty. It is simply an indication that the upholstery layers are settling and compacting as you first use your new mattress.

The warranty does not cover the following:
Damage in shipping or installation
Normal wear and tear (which may include but is not limited to: discoloration of cover or components,
foam or cover compression)
Damage from stains or soiling
Damage from tampering or opening the product
Damage from misuse and/or abuse
Damage from laundering, dry-cleaning or chemical solutions

The warranty is void if:
Item has been damaged due to tampering or opening
Item has been damaged due to misuse or abuse
Item has been sold or transferred to a secondary user (warranty valid to original purchaser only)
It is Parklane RV Mattresses sole discretion to refuse a warranty claim based upon the condition of the item
when returned to Parklane RV Mattresses' warehouse.
Warranty is valid only within the United States and is non-transferrable.