Policies


Parklane RV Mattresses Privacy Policy / Security Policy

Security of all your information while visiting our online store is paramount to our commitment of service. All information that we collect including your credit card number, name, address, and phone number is done through a secure connection. We use the industry standard encryption technology 128-Bit SSL (Secure Socket Layering) that ensures safe transmission of the information from your computer to our servers. This encryption technology is provided by GeoTrust.

To become a GeoTrust Registered Member site, Internet businesses go through a verification process in which information about the site and its owners is collected and verified. GeoTrust deploys sophisticated anti-fraud algorithms, based on its extensive experience as a leading provider of SSL (secure sockets layer) certificates for web security, as part of this process. In addition, businesses agree to abide by a Registered Membership Pledge. Visitors can click on the GeoTrust Registered Member seal to gain additional information about the site, verify business contact information and review the GeoTrust Registered Membership Pledge.

Privacy

The information we collect: Whenever you shop with Parklane RV Mattresses we obtain from you what we need to complete your order. This includes name, address, telephone number, email address, and credit card details. We do not collect or distribute any of our customers information for use by other companies. All information collected will always be for the sole use of Parklane RV Mattresses fulfilling orders.

Cookies

A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It is used to track your shopping bag and expires soon after it is placed. We do not archive this information in our database, as soon as you leave our store the cookie tracking the items in your shopping bag will expire. Account Registration To make online shopping faster and easier, you may register for an account with Parklane RV Mattresses. Registering will be the only time you have to enter your shipping address and billing information; the information will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

Warranty

Mattresses are covered by a LIMITED WARRANTY against defects in materials or workmanship. In the normal course of mattress use body impressions will appear. This is not a structural defect covered by this warranty. It is simply an indication that the upholstery layers are settling and compacting as you first use your new mattress. The warranty period for each product is listed on each product information page. This warranty extends only to the original purchaser.

The warranty does not cover the following:
Damage in shipping or installation
Normal wear and tear (Normal wear and tear may include but is not limited to:
discoloration of cover or components, foam compression or cover quilt compression)
Damage from stains or soiling
Damage from tampering or opening the product
Damage from misuse and/or abuse
Damage from laundering, dry-cleaning, or chemical solutions


The warranty is void if:
Item has been damaged due to tampering or opening
Item has been damaged due to misuse or abuse
Item has been sold or transferred to a secondary user—warranty valid to original purchaser only
It is Parklane RV Mattresses sole discretion to refuse a warranty claim based upon
the condition of the item when returned to Parklane RV Mattresses's warehouse.
Warranty is valid only within the United States, and is non-transferrable.